Product Coverage

SCOPE OF COVERAGE

This Limited Coverage applies to all YARAMIRA-branded aquarium systems 
and cabinetry purchased through our official website. It covers 
manufacturing defects in materials or workmanship under normal use 
and conditions.

The coverage is valid for 2 years from the original shipment date. 
It applies exclusively to the original purchaser and is non-transferable.

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COVERAGE TERMS

Subject to the terms outlined below, YARAMIRA will repair or replace, 
at its sole discretion, any component found to be defective due to 
faulty materials or manufacturing errors during the coverage period.

A valid proof of purchase (invoice or order confirmation) is required 
to process any claim.

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WHAT IS COVERED

- Structural defects in the glass aquarium (excluding breakage)
- Manufacturing defects in cabinetry and pre-installed hardware
- Factory-applied finishes and seals that fail under normal conditions

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WHAT IS NOT COVERED

This coverage does not include:

- Damage caused by mishandling, incorrect installation, or misuse
- Accidental damage, negligence, or abuse
- Drilling, cutting, or modifying any component
- Damage from third-party products or accessories
- Shipping damage (must be reported within 24 hours of delivery)
- Cosmetic issues (scratches, chips, discoloration, etc.)
- Wear and tear on consumables (hinges, filter socks, sponges, O-rings, etc.)
- Damage caused by environmental factors (temperature, humidity, etc.)
- Damage from pests, insects, or animals
- Water leakage resulting from improper installation
- Loss of livestock (fish, corals, invertebrates, etc.)
- Any issue not directly resulting from a manufacturing defect

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COVERAGE VOID CONDITIONS

This coverage becomes void if:

- The product is altered or modified (e.g., drilled, cut, painted, or 
  structurally modified)
- Installation or usage does not comply with YARAMIRA guidelines
- The product is resold or transferred to another owner
- The issue is due to external conditions beyond our control

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HOW TO SUBMIT A CLAIM

To initiate a coverage claim, email us at contact@yaramira.com with 
the following information:

REQUIRED INFORMATION:
- Order number
- Full name and shipping address
- Description of the defect or issue
- Photos or videos clearly showing the problem
- Proof of purchase (invoice or order confirmation)

CLAIM PROCESS:
1. Submit claim with required information
2. We review within 24-48 business hours
3. If approved, we provide replacement parts or solutions at no cost
4. Additional documentation may be requested if needed

CONTACT FOR CLAIMS:
USA: +1 (559) 744-5874
Hours: Mon-Sun, 9AM-5PM (EST)
contact@yaramira.com

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LIMITATION OF LIABILITY

YARAMIRA shall not be held liable for:

- Any indirect, incidental, or consequential damages
- Property damage caused by leaks or system failure
- Loss of livestock or biological damage
- Loss of income, business interruption, or other economic losses

Where applicable law (e.g., French consumer law) does not permit 
certain exclusions, our liability shall be limited to the fullest 
extent allowed by law.

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GOVERNING LAW

This coverage policy is governed by and construed in accordance with 
the laws of France. Any disputes arising from this policy will be 
handled by French courts.

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CONTACT INFORMATION

For all coverage-related inquiries or claims:

USA: +1 (559) 744-5874
Hours: Mon-Sun, 9AM-5PM (EST)
contact@yaramira.com

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