Shipping policy
This Shipping Policy is provided by Mouna Ilyess IM Global Ventures, a French sole proprietorship registered under SIRET number 98294237700010. We operate this e-commerce platform under the commercial brand name "YARAMIRA" for premium aquarium systems. Throughout this Shipping Policy, the terms "we", "us" and "our" refer to Mouna Ilyess IM Global Ventures, trading as YARAMIRA.
At YARAMIRA, we specialize in high-end aquarium systems that require expert handling and secure freight delivery. Please review our shipping terms carefully before placing an order.
USA Shipping Only
YARAMIRA currently ships only within the Contiguous United States.
Exclusions: We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories and military addresses (APO/FPO).
$199 FLAT RATE SHIPPING
All aquarium systems are shipped via specialized freight carriers in heavy-duty crating to ensure maximum protection.
A flat rate of $199.00 applies to all freight shipments regardless of size or weight.
DELIVERY TIMELINES
Order Cut-off Time: 2:00 PM (EST) – Eastern Standard Time.
In many cases, orders are fulfilled and shipped sooner as inventory becomes available. Your system is reserved at the time of purchase and will be shipped in the order it was received. We'll send tracking information as soon as your order is on its way.
*All shipping timelines provided are estimates only and may vary based on overall demand, seasonality, and logistics factors, such as freight capacity or international cargo ship delays. Please note that shipping speeds are calculated in business days and do not include weekends or holidays.
While we work hard to meet or exceed our stated timeframes, unforeseen circumstances may extend delivery windows. Rest assured, our team will keep you updated every step of the way and provide tracking details as soon as they are available.
Tracking details are sent via email as soon as your order ships.
FREIGHT DELIVERY TERMS
Freight carriers will deliver to the nearest accessible area (curbside or driveway).
Please ensure someone is present to inspect the shipment upon arrival and sign the delivery receipt.
Do not accept visibly damaged shipments without noting the damage on the carrier’s receipt.
CONSTANT EMAIL UPDATES
You will receive email notifications at every step: order confirmation, shipment scheduling, and tracking.
We’re committed to full transparency throughout the shipping process.
BUSINESS INFORMATION
France
CONTACT INFORMATION
Hours: Mon-Sun, 9AM-5PM (EST)
contact@yaramira.com